A Balanced Approach to Implementing the Balanced Scorecard
Monday, September 1, 2008
Organizational barriers have tended to make the balanced scorecard, a management tool that links departmental performance and organizational goals, an option only for large local governments. A School faculty member and a North Carolina town manager present a case study of how the manager's town, Hillsborough, adopted the balanced scorecard.
Citation:
Rivenbark, William C. and Eric J. Perterson. "A Balanced Approach to Implementing the Balanced Scorecard." Popular Government 74:1 (2008): 31-37.
Public Officials - Local and State Government Roles
Topics - Local and State Government